Job Description

1. Pre -sale/mid -sales/after -sales customer service of e -commerce shops;

2. As a customer shopping guide through online chat tools such as Wangwang, answer customers' questions about the product, receive customers, sell products, and promote order transactions;

3. Timely, effective, and properly handle various issues of customers;

4. In accordance with the requirements of the operating store manager, guide customers to receive goods and five -star praise to increase the rate of store praise;

5. Responsible for the daily maintenance of online stores, ensure the normal operation of online stores, and optimize stores and product rankings;

6. Baby's listing and off the shelves, product information writing and description.

7. Four days month.